Welcome to Pictoishmi! These Terms of Service ("Terms") govern your use of our website (www.pictoishmi.com) and any services we provide, including social media management, Facebook advertising, and content creation (collectively, the "Services").
1. Acceptance of Terms
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
Important: These Terms constitute a legally binding agreement between you and Pictoishmi. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Services
We provide social media marketing services to businesses, including content creation, social media management, and paid advertising. The specific details of our services, pricing, and deliverables are outlined in individual client agreements or proposals.
Social Media Management
Complete management of your social presence
We handle content creation, scheduling, community engagement, and performance analysis across your social media platforms.
Paid Advertising
Strategic ad campaigns on social platforms
We create and manage targeted advertising campaigns on platforms like Facebook, Instagram, and other social networks.
Content Creation
Engaging visual and written content
We produce high-quality graphics, videos, and copy tailored to your brand and audience across all social platforms.
Strategy & Analytics
Data-driven performance insights
We develop comprehensive social media strategies and provide detailed analytics to measure campaign performance.
Note: All services are subject to specific terms outlined in individual service agreements. We reserve the right to modify or discontinue any service with reasonable notice.
3. Intellectual Property
All content on this website, including text, graphics, logos, images, and designs, is the property of Pictoishmi and is protected by copyright laws. You may not copy, modify, or distribute any part of this website or our content without prior written permission.
Our Content
All website content, marketing materials, and proprietary methodologies belong to Pictoishmi.
Client Content
Content you provide to us remains your property. You grant us a license to use it for delivering our services.
Deliverables
Upon full payment, you receive ownership of the final deliverables created specifically for your project.
4. Client Responsibilities
When you work with us, you agree to:
Provide Accurate Information
Supply complete and accurate information required to deliver our services effectively.
Grant Access
Provide necessary access to relevant social media accounts and materials needed for your project.
Comply with Laws
Adhere to all applicable laws and platform policies (e.g., Meta, Instagram, TikTok, Google).
Timely Communication
Respond to our requests for feedback and approval in a timely manner to ensure project progress.
5. Payments
All fees for our services are agreed upon in writing before the project begins. Payments must be made according to the terms specified in the invoice or agreement.
Payment Terms
We typically require a deposit to begin work, with remaining balances due according to the payment schedule in your agreement.
Late Payments
We reserve the right to pause or terminate services for late or missing payments. Late fees may apply as specified in your agreement.
Important: All payments are non-refundable once work has commenced, except as required by law or specified in your agreement.
6. Limitation of Liability
While we aim to deliver the best possible results, we cannot guarantee specific outcomes such as sales, engagement, or traffic increases. Pictoishmi is not liable for any indirect or consequential losses resulting from the use of our website or services.
Performance Disclaimer: Social media marketing results vary based on numerous factors including market conditions, audience engagement, algorithm changes, and industry competition. We make every effort to optimize campaigns but cannot guarantee specific performance metrics.
7. Third-Party Tools and Links
Our website and services may include links to third-party platforms (like Meta or Google) or tools we use to manage campaigns. We are not responsible for the content or actions of these external sites.
Platform Changes
We are not responsible for changes to third-party platform policies, algorithms, or features that may affect campaign performance.
External Links
Our website may contain links to external sites. We are not responsible for their content, privacy practices, or terms of service.
8. Termination
We reserve the right to suspend or terminate access to our services or website at any time if you violate these Terms or engage in any behavior that may harm our business or reputation.
By Us
We may terminate services for violation of these Terms, non-payment, or activities that could damage our reputation.
By You
You may terminate services according to the cancellation policy outlined in your specific service agreement.
9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after any changes means you accept those updates.
Notification: For material changes to these Terms, we will make reasonable efforts to notify you via email or through our services. We recommend reviewing these Terms periodically.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@pictoishmi.com
We typically respond to legal inquiries within 3-5 business days.